FREQUENTLY ASKED QUESTIONS (FAQs)

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What is fitRewards?
As a member of Harbor Athletic Club, you have been automatically registered in a complimentary program called fitRewards which is a member appreciation program designed to reward you with valuable prizes in exchange for your continued participation.

How do I start earning points?
You already have points! Now all you have to do is go to www.fitrewards.com and follow the instructions to Activate My Account.
To see what you need to do to earn points click on “How Points Work.” Whenever you complete a qualifying event you will earn points that you can accumulate and redeem for fantastic prizes such as DVDs, home appliances, electronics, custom logo embroi- dered merchandise and more.

I've tried to Activate My Account online, why won't it work?
If you experience challenges logging on, we may have outdated or different information on file. We need your current email address and phone number. Call the front desk, contact Member Services at the club, or contact customer support directly by using the online help page or simply send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Why don’t I see my points yet?
Point deposits to fitRewards are done every other week, so it may take some time for your most recent visits and purchases to be reflected. But don’t worry, you will receive an email when your points are awarded.

How much does fitRewards cost me?
fitRewards is absolutely FREE to all Harbor Athletic Club Members! It is our way to show our appreciation for your dedication to health & fitness at Harbor Athletic Club.